bluelab

Transforming E-Commerce for Agricultural Excellence

Industry

Electronics

Revamping a Leading Farming Equipment Manufacturer’s Online Platform

Our client is an industry leader in the development of farming-related equipment, known for creating tried-and-tested products that solve growers' challenges and are built to last. Over the years, they have established themselves as a trusted partner in the agricultural sector, offering innovative solutions like greenhouses and nutrition pens. Their commitment to quality and customer support has made them a go-to resource for growers worldwide. However, as their business evolved, they recognized the need for a more dynamic and secure online platform to meet the growing demands of their B2B customers.

Language

Magento / PHP / HTML / MySQL

Launch date

2023-05-16

Timescale

20 Week

System

Magento

Services provided

Objectives

Our mission was to elevate the client’s e-commerce platform, ensuring it met the evolving demands of their B2B customers while securing a robust and user-friendly online experience

Enhance Mobile Accessibility

Implement a fully responsive design to improve mobile accessibility

Optimize Payment Process

Streamline the B2B payment process for a smoother and more efficient transaction experience

Improve Product Discoverability

Enhance search functionality to facilitate quick and accurate product discovery

Challenges

The client’s existing platform faced several critical challenges that impeded its performance, particularly in terms of usability, security, and customer satisfaction

Poor Mobile Experience

Non-responsive design leading to poor mobile user experience

Cumbersome Payment Process

Complex and inefficient B2B payment processes causing friction and cart abandonment

Difficult Product Search

Ineffective search functionality resulting in difficulties for customers to find products

Key Results

The optimizations we implemented yielded measurable improvements across various key metrics, significantly enhancing the client’s digital commerce capabilities

Increased Mobile Engagement

30% increase in mobile traffic and higher conversion rates due to the responsive design

Reduced Cart Abandonment

25% reduction in cart abandonment after optimizing the B2B payment process

Boosted Customer Satisfaction

Boosted customer satisfaction through enhanced search functionality and seamless PDF integration

Conclusion

Wisenetic Technologies successfully transformed the client’s Adobe Commerce platform into a responsive, efficient, and secure online store. These enhancements not only improved user experience but also solidified the client’s position in the competitive agricultural market. Our tailored solutions have set the foundation for ongoing growth and digital success