Terms and Conditions
Wisenetic Technologies Last updated: 08 Oct 2026
1. About These Terms
These Terms and Conditions ("Terms") govern your access to and use of the website at www.wisenetic.com and its related pages and online services (the "Website"), which are operated by Wisenetic Technologies, Ahmedabad, Gujarat, India ("Wisenetic", "we", "us", "our").
By accessing or using the Website, or by ticking a box or clicking a button that states you accept these Terms, you agree to be bound by them and by our Privacy Policy. If you do not agree, please do not use the Website.
These Terms are an electronic record under the Information Technology Act, 2000 and the rules made under it. They are generated by a computer system and do not require a physical or digital signature.
2. Eligibility
The Website is intended for businesses and professionals. You must be at least 18 years old and capable of entering into a legally binding contract under Indian law to use it. If you use the Website on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.
3. Use of the Website
You agree to use the Website lawfully and not to:
- break any applicable law or infringe the rights of others;
- attempt to gain unauthorised access to the Website, our systems, or other users' data;
- introduce viruses, malware or other harmful code, or interfere with the operation or security of the Website;
- use bots, scrapers or automated tools to extract content or data without our written permission;
- send spam or misleading, abusive or unlawful content through our forms;
- misrepresent your identity or affiliation.
4. Accounts
If you create an account or receive login credentials for any part of the Website, you must provide accurate information and keep your credentials confidential. You are responsible for activity under your account and must tell us promptly if you suspect unauthorised use.
5. Our Services and Software
The Website provides general information about our software development, e-commerce and related services. Nothing on the Website is an offer capable of acceptance, a quotation, or a guarantee of results.
- Services. Project work is governed by a separate written agreement, statement of work or order between you and us. If there is a conflict between that agreement and these Terms, the agreement prevails for that work.
- Software and modules. Software, modules and extensions we publish, including those listed on the Odoo Apps Store and the Adobe Commerce (Magento) Marketplace, are licensed under the licence stated on the relevant listing or in the product documentation. Purchases through a third-party marketplace are also subject to that marketplace's own terms, including its payment and refund rules.
- Pricing and availability. Information about services, features and pricing on the Website may change without notice.
6. Intellectual Property
All content on the Website, including text, graphics, logos, images, videos, software and design ("Content"), is owned by or licensed to us and is protected by copyright, trademark and other intellectual property laws.
You may view the Website and print or download a single copy of Content for your personal, internal, non-commercial use, provided you keep all copyright and proprietary notices intact. You may not otherwise reproduce, distribute, modify, create derivative works from, publicly display, republish or commercially exploit any Content without our prior written consent.
"Wisenetic" and our logos are our trademarks. Using them requires our written permission.
7. Third-Party Trademarks
Odoo, Adobe, Adobe Commerce, Magento, Shopify and other product and company names mentioned on the Website belong to their respective owners. We mention them to describe our technical expertise and compatibility. Their use does not imply any sponsorship, endorsement or affiliation unless we expressly state it.
8. Your Submissions
When you send us enquiries, feedback, files, job applications or other information through the Website, you confirm that you have the right to share it and that it does not infringe anyone's rights or break any law.
You grant us a non-exclusive, worldwide licence to use feedback and suggestions to improve our services, without any obligation to you. We handle personal data in your submissions in line with our Privacy Policy. Please do not send us confidential or sensitive information through general forms; if you need to share confidential information, ask us to put a confidentiality agreement in place first.
9. Third-Party Links and Services
The Website may link to or integrate websites and services that we do not own or control. We are not responsible for their content, availability, security or privacy practices, and your use of them is at your own risk and subject to their terms.
10. Disclaimers
The Website and its Content are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we do not make any warranty, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the Website will be uninterrupted, secure or error-free, or that it will be free of viruses or other harmful components. Content on the Website is for general information only and is not professional, legal, financial or technical advice.
11. Limitation of Liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or exemplary damages, or for any loss of profits, revenue, goodwill, data or business opportunity, arising out of or in connection with your use of, or inability to use, the Website.
To the maximum extent permitted by law, our total liability for any claim relating to the Website or these Terms will not exceed the amount you paid us for the specific product or service that gave rise to the claim in the 12 months before the claim arose.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for fraud or wilful misconduct.
12. Indemnification
You agree to indemnify and hold us harmless from claims, losses, liabilities, damages and reasonable costs (including reasonable legal fees) arising out of your breach of these Terms, your unlawful use of the Website, or your submissions infringing the rights of a third party. We will notify you promptly of any such claim and reasonably cooperate in its defence at your expense.
13. Suspension and Termination
We may suspend or restrict your access to the Website, or terminate any account, at any time and without liability if you breach these Terms or if we need to do so to protect the Website, our users or our legal position. Sections that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, indemnification and governing law, will continue to apply.
14. Privacy
Our Privacy Policy explains how we collect and use personal data. It forms part of these Terms.
15. Governing Law and Disputes
These Terms are governed by the laws of India. If a dispute arises, the parties will first try to resolve it in good faith by written notice and discussion for 30 days. If it is not resolved, the courts at Ahmedabad, Gujarat, India will have exclusive jurisdiction.
16. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date above shows the current version. For material changes, we will give notice on the Website or by email where appropriate. Your continued use of the Website after changes take effect means you accept the revised Terms.
17. General
- Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and us about your use of the Website.
- Severability. If any provision is held invalid or unenforceable, the rest of these Terms remain in effect.
- No waiver. Our failure to enforce a provision is not a waiver of it.
- Assignment. You may not assign your rights under these Terms without our written consent. We may assign ours to a successor or affiliate.
- Events beyond our control. We are not liable for any failure or delay caused by events beyond our reasonable control.
18. Contact Us
Questions about these Terms can be sent to:
Wisenetic Technologies B 713-714, The Gateway, Nearby Parikh Hospital Gangotri, To, Sardar Patel Ring Road, Ahmedabad, Gujarat India - 380049
Email: info@wisenetic.com